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No sound at all

Posted: Wed Feb 09, 2011 7:38 pm
by Zolorazor
Help. I began noticing that the sounds were low, but now they don,t come on at all.
My iPad has regular sound, but as soon as I go to thumbjam it stops with the sound. I have access to all of the options, I just don't have the sound.

Please help
Zolo

The first thing to always try

Posted: Wed Feb 09, 2011 9:49 pm
by Jesse
The first thing to always try is to kill the app. Double-tap the home button from the main iPad screen (with all the app icons) and a task bar will slide up from the bottom. Find the ThumbJam icon and press and hold it until the red remove indicators appear, then press the red indicator to kill TJ. Then start it again. If that isn't enough to get sound back, try to play some music in the iPod application, then go back to TJ. If *that* isn't enough, reboot the device by holding down the sleep button for 10 seconds until the turn-off option appears.